About

Ben Penna, the General Manager at HG Retail, brings with him an impressive 22 years of experience in the supermarket industry, a journey that began in 2002. Throughout his career, Ben has held several senior management roles, where he has honed his leadership skills and developed a profound understanding of the retail landscape. His extensive background has equipped him with the tools needed to navigate the complexities of modern grocery retailing, making him an invaluable asset to HG Retail since his joining in 2024.

At the heart of Ben’s management philosophy is a deep commitment to his team and their professional growth. He believes that nurturing talent not only fosters a positive workplace culture but also translates into an exceptional shopping experience for customers. By empowering his staff and encouraging their development, Ben ensures that each team member is equipped to meet the diverse needs of their clientele, creating a welcoming and efficient environment in every store.

Ben’s passion for fresh, high-quality food reflects his dedication to providing customers with the best shopping experience possible. He is continuously striving to evolve the business in line with current trends, ensuring that HG Retail remains at the forefront of the industry. His focus on innovation and quality speaks to a broader vision of creating a grocery shopping experience that is not only convenient but also enriching, inviting loyal customers to return time and again. Under Ben’s leadership, HG Retail is set to thrive as a dynamic and customer-centric grocery destination.

Meet our Operations Manager, Ash O’Riordan, a dedicated professional with over a decade of experience in the retail industry. With a strong passion for optimizing processes and enhancing customer experiences, Ash has consistently demonstrated an ability to lead teams toward operational excellence. His extensive background encompasses various facets of retail operations, including inventory management, staff training, and strategic planning.

Throughout his career, Ash has championed innovative solutions that have not only streamlined workflows but have also driven remarkable improvements in profitability. Colleagues admire Ash for his hands-on approach and unwavering commitment to fostering a collaborative environment. With a keen analytical mind, Ash leverages data-driven insights to make informed decisions that benefit both the organization and its customers.

In his role, Ash is not just a manager but also a mentor, always eager to share knowledge and inspire team members to reach their full potential. Outside of work, Ash enjoys staying updated on industry trends, which they often incorporate into strategic initiatives. His dedication, expertise, and visionary leadership make Ash an invaluable asset to the organization, ensuring our operations run smoothly and efficiently, while always prioritizing the needs of our customers.

Renee’s journey in retail began at just 14 years old, laying a solid foundation for her future career. Between 2017 and 2019, she broadened her horizons with a two-year stint in the United Kingdom, gaining invaluable international experience. After returning, Renee joined HG Retail in December 2020, where she quickly advanced through various roles, including department and store manager. Today, she serves as a pricing assistant in the support office, where she expertly manages price hosting, promotional campaigns, and product management. Her diverse background and expertise make her an integral part of the HG Retail team, driving success and innovation.