About

Who we are

Our vision at HG Retail is to deliver exceptional standards across a variety of food based retailing businesses. Customers are looking for a ‘new way to shop’ and we aim to deliver this by providing outstanding customer service, a broad range of products of the highest quality and value for money in a first class shopping environment. We can only deliver to these standards with the right people and we have worked hard to provide the relevant training, tools and environment for our staff to succeed.
In addition to owning five IGA supermarkets and a number of other businesses, we also provide consulting services to those retailers that are either new to the industry or who are in search of assistance to help improve the performance and results of their own stores. If you believe that your hard work is not providing the level of return you think it should, feel free to contact us for a chat. We are happy to see if we can help.
We want to be proud of everything we do and we will continue to evolve our business to remain at the forefront of our industry.

Meet our team

Rae Hopper

Raelene Hopper – Managing Director

With a family history in retail it was always going to be difficult for Raelene to break the mould and work in another industry. After finishing high school Raelene spent the best part of three years travelling the world from her base in Italy before eventually returning home in 2000 to work with her brother Brad in The Hopper Group. At that stage The Hopper Group consisted of the Stop and Shop at Kangaroo Point and the New Farm News on Brunswick St which Raelene ended up running with her partner Jon. Raelene has learnt the business from the bottom up and there isn’t a role in the company from front end through to MD that she has not filled or does not understand intimately. This experience, her work ethic, sense of humour and passion for the industry have contributed immensely to the growth and ongoing success of HG Retail.
 
Nicole Benneyworth

Nicole Benneyworth – Group Training/HR Manager

Nic started out in retail as a shy 14 year old gaining experience in a number of different industries including fashion, fast food and independent retail. She quickly realised the retail industry was for her and complimented her on the job education with tertiary qualifications, graduating in 2002. From there it was onto Eagle Boys as HR Manager before making the transition back to independent retail with Metcash in 2005, where she spent five years before joining the HG Retail in 2010. Nic is happily married with two youngsters and attributes her long career in retail to her love of people and always having a positive outlook.


Join Our Team

Are you looking for a career in retail? We are always on the lookout for the right people to join our business. If you are a team player, enjoy helping others and have a positive attitude, click on the link below to look at available positions.
IGA Marketplace Team Members Wanted

We have a unique opportunity within IGA Marketplace Milton, Brunswick Street, Ascot, St Lucia and Wises Rd, Sunshine Coast.  We are looking for casual/part time team members.

HG Retail is a proudly Australian owned and operated family company that has built an enviable reputation for providing high quality and good value to its customers. Key to our success is the ongoing passion and commitment of all of our employees.

We are looking for team members who:

  • can deliver great service
  • are confident
  • are team players
  • want to enjoy what they do

This is a varied and interesting role that would appeal to someone who enjoys and demonstrates problem solving, has strong communication skills, enjoys building relationships and working with minimal supervision.

If you are looking for:

  •        a Part Time and/or Casual role
  • Family friendly work culture
  • An opportunity to work with people who are passionate about good food.
  • Flexible working conditions
  • A rewarding career with excellent learning and  development opportunities
  • An environment in which you can make a difference.

If this is the next move you are looking for in your career than apply now to jobs@hg-retail-352d1e.ingress-erytho.ewp.live


Click here to learn about the Barista jobs available

Baristas

At IGA Marketplace St. Lucia & Milton our focus is on delivering exceptional customer service and a wide range of specialised products and local offerings, ensuring this is ‘the new way to shop’.

We are after a passionate, food loving, people friendly, energetic, hands on and experienced person to join our team of specialists.  Work with a motivated and developed team, this role will see you gain your independence and apply your previous experience of this industry in an environment where you will be valued and recognised.

As a thriving and independent gourmet supermarket we are searching for highly self-motivated and progressive individuals to take on the challenge of continuing to drive our CAFE bar.

We are seeking experienced Baristas to help us deliver the best local coffee to our customers.  As the barista, some food service and preparation will be part of your role within the espresso bar.

To be successful you will have:

Barista:

  • Great customer service skills and presentation
  • Strong barista experience in a fast paced environment
  • Ability to handle high volume
  • Food handling skills
  • Willingness to be part of an enthusiastic and motivated team
  • Strong work ethic and have pride and passion for your chosen career
  • Flexibility and availability over 7 day roster including public holidays
  • 20 – 35 Hours per week available

Continue to develop an established coffee and gourmet business into a famous brand.  Be involved in a fast moving multi-facet gourmet business.

On Offer:

  • Multiple roles available
  • Casual and part time hours available
  • Strong regular client base
  • Great team environment

The successful applicants will bring with them an enthusiastic and self-motivated attitude and a strong passion for the retail café industry. Working within a business whose culture promotes innovation and development to ensure a team of passionate, professional and energetic individuals, ongoing training and development is key along with a great work environment.

If you believe you are this person and want to the opportunity to make your mark, please apply today jobs@hg-retail-352d1e.ingress-erytho.ewp.live


Click here to learn about the Grocery Manager role @ IGA Marketplace Wises Road

IGA Marketplace Wises Rd – Grocery Manager

This is a varied and interesting role that would appeal to someone who enjoys and demonstrates strong leadership skills, problem solving, implementing improvement initiatives, exceptional communication skills, skilled time manager, enjoys building relationships and working with minimal supervision. You will also find reward in nurturing and developing a team to reach their potential.

A proudly Australian owned and operated family company that has built an enviable reputation for providing high quality and good value to its customers. Key to our success is the ongoing passion and commitment of all of our employees.

The Grocery Manager will work directly with the management team of the store.  The Grocery Manager will ensure the continued success of the business through a variety of avenues:

  • Ensure exceptional store standards are maintained
  • Execution of all operational aspects within the business
  • Assist with the training of staff
  • Maximise staff productivity
  •  

Please apply if you have experience as a Grocery Manager or Assistant Grocery Manager, excellent communication skills both written and verbal, have previous experience in team leadership, are looking for a rewarding career and an ability to make a difference.

If you are looking for:

  • Full Time role
  • Family friendly work culture
  • An opportunity to work with people who are passionate about good food.
  • Flexible working conditions
  • A rewarding career with excellent learning and development opportunities
  • An environment in which you can make a difference.

If this is the next move you are looking for in your career than apply now to jobs@hg-retail-352d1e.ingress-erytho.ewp.live


Click here to learn about the Store Manager role @ IGA Marketplace Ascot

IGA Marketplace Ascot – Store Manager

IGA Marketplace Ascot is well known for its great service, friendly staff, range and product quality and is looking for a dynamic Store Manager. The opportunity is to work for an established supermarket with a developing future.

Our focus is on delivering exceptional customer service and a wide range of gourmet and local offerings and has seen us grow to become ‘the new way to shop’.  We are very proud of what we have been able to deliver to our local community and are on the look out for an experienced Store Manager who can help us take things to the next level.

We are after a passionate, food loving, people friendly, energetic, hands on and experienced person to manage the day to day operations of the store and the business.  Ideally you will have been working in the retail industry for a number of years, have experience managing a team of people and have a thorough understanding of the logistics involved in delivering great customer shopping experiences.

The successful applicant will be responsible for:
–    Engaging with our customers to ensure that we are exceeding their expectations on a daily basis.
–    Working with your team to deliver merchandise standards of the highest level.
— Liaising with our suppliers to guarantee that we are delivering a diverse and fresh range of products for our customers.
– Organising, training, motivating and leading a team of specialists.

-Responsible for the businesses profitability, direction and sales results

-Working with the store department  management team to ensure our complete supermarket offering is of the highest standards.

– Assisting and advising all department managers of store expectations to deliver all products and provide excellent customer service.
– Working with the support office management team to ensure our organisational strategies are being executed.
– Maintaining a safe and clean work environment and complying with all relevant legislation

– Develop and manage teams to maintain and develop enthusiasm and job satisfaction

– Handle all escalated issues professionally and efficiently.

– Implement and manage cost control measures including wages.

– Monitor the weekly financial reports and KPI’s, analyse the departmentalised financial accounts and key performance indicators

It is a given that you have extremely high standards, are decisive, work well with others and do what it takes to meet deadlines.
Do you have?
– A passion for outstanding customer service and mentoring others to have the same passion?
– A positive can do attitude?
–  The ability to work in a fast paced environment and think on your feet?

– Strong time management and problem solving abilities, exceptionally organised, motivated and an excellent eye for detail

– Open, professional and friendly verbal communication

– 5 Years grocery, produce and/or store management experience.

– Full time with a minimum of 45 hours required

Working within a family business whose culture promotes innovation and development to ensure a team of passionate, professional and energetic individual and a great work environment.
This is an exceptional opportunity for you to further your career with an industry leading retailer.  To express your interest please apply to jobs@hg-retail-352d1e.ingress-erytho.ewp.live